Git-Zen is now part of Third South! Full announcement

Zendesk + Git Integration | Seamless Support & Development Sync

Bridge the gap between customer support and development teams. Automate ticket tracking, issue creation, and commit synchronization.

Why Choose Git-Zen for Your Zendesk Integration?

Seamless Integration

  • Automatically sync by mentioning ticket numbers in commits.
  • Create and link issues with just one click.
  • Perfect for agile teams.
Real-Time Visibility

  • Get instant visibility into development progress.
  • Live updates on commits, pull requests, and issue statuses.
  • Enhance customer support with transparent development tracking.
Enterprise-Grade Customization

  • Customizable tags, labels, fields, and security settings.
  • Support for multiple repositories and custom templates.
  • Advanced permission controls.
Predictable Pricing

  • Flat-rate pricing per Zendesk instance.
  • Unlimited users, tickets, and integrations included.
  • Save with our annual plan featuring two months free.

Git-Zen Features

What is Git-Zen?


Issues/Work Items

Create new (or link existing) multiple issues/work items directly from within a Zendesk ticket, or link a Zendesk ticket directly from an issue/work item. Use your existing templates, and set sprints, iterations, projects, priority, labels, tags, milestones, custom fields, and more.

Commits/Check-ins

Git‑Zen makes it easy to look at past tickets and see exactly what code changes were made to address the ticket. Simply link a Zendesk ticket from within a commit message by including a simple reference tag - the commit (and the affected files) will be listed within the Zendesk ticket.

Comments/Updates

Automatically embed all issue comments and updates within the Zendesk ticket as public or private messages. Send public and/or private ticket comments automatically to the linked issue. See updated issue details directly within the ticket. Attachments included!

Customization

Add tags or labels to issues and tickets. Include DevOps custom field entry when creating a new work item. Set security levels so that only certain Zendesk user roles may create issues or change information. Hide unused sections.

Testimonials


What Our Customers Say

pricing


Git-Zen Plans

Free Trial!
Git-Zen Basic
$23 $19.95

per month

(per Zendesk instance)

  • Two-way synchronization
  • Advanced customization
  • Unlimited users
  • Unlimited files/commits/issues

Git-Zen for GitHubZendesk Marketplace

Git-Zen for AzureZendesk Marketplace

Git-Zen for GitLabZendesk Marketplace

Popular!
Annual Discount
$20 $16.67

per month, paid annually

(per Zendesk instance)

  • Two months free
  • Prioirty Support
  • Beta features
  • Convenient payment options

Git-Zen for GitHubZendesk Marketplace

Git-Zen for AzureZendesk Marketplace

Git-Zen for GitLabZendesk Marketplace

Git-Zen Enterprise
Custom

Contact us for pricing

(Enterprise features)

  • All features from Git-Zen Full
  • Priority Support
  • Custom Development
  • SLA Guarantees
  • Dedicated Account Manager
  • Custom Integrations
Contact Us

Git-Zen Documentation


GitHub

Git-Zen for GitHub will integrate with your issues and commits, as well as your projects, milestones, labels, assignees, templates, issue and ticket comments, and much more!

Documentationfor Git-Zen

Install Git-Zenvia Zendesk

Azure DevOps

Git-Zen for Azure DevOps integrates your work items and check-ins. Create bugs, features, or custom work items. Use area paths, iteration, priority, severity, and your own custom fields.

Documentationfor Git-Zen

Install Git-Zenvia Zendesk

GitLab

Git-Zen for GitLab connects Zendesk with your GitLab.com projects. Create issues and link tickets to committed items. Synchronize comments, milestone, weight, labels, and more!

Documentationfor Git-Zen

Install Git-Zenvia Zendesk

FAQ


Common Questions

Nope! Git-Zen is only $19.95 per month for your entire Zendesk instance - period. You may have all of your Zendesk agents use Git-Zen for one low fixed monthly cost (or, an even more economical yearly option - pay for a full year in advance and get two months free!).
Yes, your data is secure. None of your Zendesk or source control data is stored within Git-Zen. Only your Git-Zen settings are maintained on our servers; your ticket and issue data stay securely within your Zendesk instance and your source control system.
At this time, Git-Zen currently only supports GitHub/GitLab/Azure Devops instances that are hosted within GitHub.com, GitLab.com, or Dev.Azure.com - the main reason for which is that, for security reasons, we do not permit the service hooks that Git-Zen relies on to originate from other sources. In addition, you would need to open your system to be able to have your hosted API accessed from external sources, which would be a security risk for you as well.
Yes you can. Git-Zen allows for multiple tickets to be linked to the same issue, as well as multiple issues to be linked to the same ticket.
Absolutely. Git-Zen offers several customization options that let you add your own tags to Zendesk tickets when linked and closed; reports can easily be generated showing which tickets have been escalated, and whether they have been addressed.

Psst...want 15% off?

Get a discount on your Git-Zen subscription!

Use code: EGHL3IB0

Offer expires in:

10:00
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