Zendesk + Git Integration | Seamless Support & Development Sync
Bridge the gap between customer support and development teams. Automate ticket tracking, issue creation, and commit synchronization.
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Why Choose Git-Zen for Your Zendesk Integration?
Seamless Integration
- Automatically sync by mentioning ticket numbers in commits.
- Create and link issues with just one click.
- Perfect for agile teams.
Real-Time Visibility
- Get instant visibility into development progress.
- Live updates on commits, pull requests, and issue statuses.
- Enhance customer support with transparent development tracking.
Enterprise-Grade Customization
- Customizable tags, labels, fields, and security settings.
- Support for multiple repositories and custom templates.
- Advanced permission controls.
Predictable Pricing
- Flat-rate pricing per Zendesk instance.
- Unlimited users, tickets, and integrations included.
- Save with our annual plan featuring two months free.
Git-Zen Features
What is Git-Zen?
Git‑Zen helps to keep your Zendesk agents separate from your developers; simply create a new issue or work item (or link existing ones) directly from the Zendesk ticket. See all of the issue or work item updates directly in the Zendesk ticket, as well as in your source control tool.
Issues/Work Items
Create new (or link existing) multiple issues/work items directly from within a Zendesk ticket, or link a Zendesk ticket directly from an issue/work item. Use your existing templates, and set sprints, iterations, projects, priority, labels, tags, milestones, custom fields, and more.
Commits/Check-ins
Git‑Zen makes it easy to look at past tickets and see exactly what code changes were made to address the ticket. Simply link a Zendesk ticket from within a commit message by including a simple reference tag - the commit (and the affected files) will be listed within the Zendesk ticket.
Comments/Updates
Automatically embed all issue comments and updates within the Zendesk ticket as public or private messages. Send public and/or private ticket comments automatically to the linked issue. See updated issue details directly within the ticket. Attachments included!
Customization
Add tags or labels to issues and tickets. Include DevOps custom field entry when creating a new work item. Set security levels so that only certain Zendesk user roles may create issues or change information. Hide unused sections.
Hundreds of companies (big and small) use Git-Zen…
Testimonials
What Our Customers Say
pricing
Git-Zen Plans
Git-Zen Basic
23 .95 19per month
(per Zendesk instance)
- Two-way synchronization
- Advanced customization
- Unlimited users
- Unlimited files/commits/issues
Git-Zen for GitHubZendesk Marketplace
Git-Zen for AzureZendesk Marketplace
Git-Zen for GitLabZendesk Marketplace
Annual Discount
20 .67 16per month, paid annually
(per Zendesk instance)
- Two months free
- Prioirty Support
- Beta features
- Convenient payment options
Git-Zen for GitHubZendesk Marketplace
Git-Zen for AzureZendesk Marketplace
Git-Zen for GitLabZendesk Marketplace
Git-Zen Enterprise
CustomContact us for pricing
(Enterprise features)
- All features from Git-Zen Full
- Priority Support
- Custom Development
- SLA Guarantees
- Dedicated Account Manager
- Custom Integrations
Git-Zen Documentation
GitHub
Git-Zen for GitHub will integrate with your issues and commits, as well as your projects, milestones, labels, assignees, templates, issue and ticket comments, and much more!
Documentationfor Git-Zen
Install Git-Zenvia Zendesk
Azure DevOps
Git-Zen for Azure DevOps integrates your work items and check-ins. Create bugs, features, or custom work items. Use area paths, iteration, priority, severity, and your own custom fields.
Documentationfor Git-Zen
Install Git-Zenvia Zendesk
GitLab
Git-Zen for GitLab connects Zendesk with your GitLab.com projects. Create issues and link tickets to committed items. Synchronize comments, milestone, weight, labels, and more!
Documentationfor Git-Zen
Install Git-Zenvia Zendesk
FAQ