Live integration

Asana + Zendesk Integration

Sync Zendesk tickets to Asana tasks across any project or portfolio.

Install on Zendesk View docs

Git-Zen for Asana gives cross-team escalations a place to land instead of falling through the cracks in Slack. Create a task with project, section, assignee, and due date set from the ticket, and every update flows back into Zendesk automatically, so support always knows what happened.

What's included

How Git-Zen connects Asana to Zendesk

Two-way sync, end to end

  • Create Asana tasks from Zendesk, setting project, section, assignee, due date, and tags at creation time.
  • Two-way comment sync: Asana comments appear in Zendesk, ticket comments post to Asana.
  • Link as many Asana tasks as needed to a single ticket, with auto-tagging when tasks are completed.
  • Reference a Zendesk ticket from any Asana task comment; it links to the ticket automatically.
  • Role-based permissions control which agents can create or modify Asana tasks.

Running in under 10 minutes

Install from the Zendesk Marketplace, authenticate Asana, pick your default project. That's it. No engineers required.

  • $4 per Zendesk agent, per month ($40/month minimum), with unlimited tickets, comments, and integrations.
  • Works with every Zendesk plan that supports Marketplace apps.
  • Free Lite version lets developers reference tickets without paying.
FAQ

Common questions about Git-Zen for Asana

Do my Zendesk agents need an Asana account?
No. Git-Zen acts on behalf of a connected Asana workspace, so agents create and update tasks without each holding an Asana seat.
How does Git-Zen keep Zendesk and Asana in sync?
Git-Zen relays ticket and task data in real time over OAuth 2.0 for both Zendesk and Asana. Sync state is written back into a private custom field on the ticket, not stored separately on our servers.
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