Live integration

Notion + Zendesk Integration

Sync Zendesk tickets to Notion database pages and project docs.

Install on Zendesk View docs

Git-Zen for Notion connects Zendesk to wherever your team documents work, whether that's a product decisions database or a bug tracker. Create a page in any database with properties and assignee set from the ticket, and every comment flows back into the ticket timeline automatically.

What's included

How Git-Zen connects Notion to Zendesk

Two-way sync, end to end

  • Create Notion pages from Zendesk, in any database, with properties, assignee, and due date set at creation time.
  • Two-way comment sync: Notion page comments appear in Zendesk, ticket comments post to Notion.
  • Link as many Notion pages as needed to a single ticket.
  • Reference a Zendesk ticket from any Notion page comment; it links to the ticket automatically.
  • Role-based permissions control which agents can create or modify Notion pages.

Running in under 10 minutes

Install from the Zendesk Marketplace, authenticate Notion, pick your default project. That's it. No engineers required.

  • $4 per Zendesk agent, per month ($40/month minimum), with unlimited tickets, comments, and integrations.
  • Works with every Zendesk plan that supports Marketplace apps.
  • Free Lite version lets developers reference tickets without paying.
FAQ

Common questions about Git-Zen for Notion

Do my Zendesk agents need a Notion account?
No. Git-Zen acts on behalf of a connected Notion workspace, so agents create and update pages without each holding a Notion seat.
How does Git-Zen keep Zendesk and Notion in sync?
Git-Zen relays ticket and page data in real time over OAuth 2.0 for both Zendesk and Notion. Sync state is written back into a private custom field on the ticket, not stored separately on our servers.
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One Zendesk app, every tool your team uses.

Git-Zen connects Zendesk to your engineering stack: code hosts, project trackers, and docs. See the full directory.

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