Jira: Issue Statuses

Jira groups every status into one of three status categories: To Do, In Progress, and Done. Git-Zen uses these categories, not your status names.

Statuses When You Link an Issue

When an agent links an existing issue, Git-Zen lists issues from the selected project. The list:

• Leaves out every issue whose status is in the Done category.
• Shows up to 100 issues, newest first by creation date.

Note

Unlike Azure DevOps, Jira has no “Exclude Statuses” setting. You cannot change which statuses the list shows. To link an older issue or a Done issue, add the reference tag in Jira.

Git-Zen caches the list for up to one hour. To see a new issue, click the refresh button next to the list.

Statuses When You Create an Issue

Jira sets the status of a new issue from the project’s workflow. The Status field on the “Create Issue” screen has no effect at this time. Git-Zen creates the issue in the workflow’s first status.

Statuses That Close an Issue

Git-Zen treats a Jira issue as closed when its status changes to any status in the Done category. For example, “Done”, “Closed”, and “Resolved” are usually in this category. When this happens, Git-Zen can add tags to the ticket and solve it. See Comments and Closed Issues.